1. TERMS AND CONDITIONS

1.1 Scope, customer information

The following terms and conditions govern the contractual relationship between JDM Heart and consumers and entrepreneurs who buy goods in our shop. Conflicting or deviating from our terms and conditions are not accepted by us. The contract language is German or English.

1.2 Conclusion

The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online
catalog from several manufacturers.

You can initially place our products in the shopping cart without obligation and correct your entries at any time before
sending your binding order by using the correction aids provided and explained in the ordering process.
By clicking the order button, you submit a binding offer for the goods contained in the shopping cart.
The receipt of your order will be confirmed by e-mail immediately after the order has been sent. After ordering, the prices
will be checked by the supplier/manufacturer and may have changed, so we will inform you and you can then decide whether you
want to finally conclude the contract or not.

We accept your offer within two to five days (depending on how quickly we get the current price from Manufactuer/Supplier) by:

  • we issue a declaration of acceptance in a separate e-mail or
  • In your customer account, the order will be marked as - In progress or you will receive an email that the order is

being processed. This means the goods are being prepared for further transport, shipping or will be ordered.
The alternative that is relevant to you depends on which of the listed events occurs first.

1.3 Customer Information: store your order data

Your order with details of the contract (eg type of product, price, etc.) is stored by us. You can access them through our website's Terms and Conditions in accordance with the contract. (http://www.jdmheart.com/de/content/8-agb-impressum)

As a registered customer you can access your past orders via the customer login area (Your Customer).

1.4 Customer Information: Correction Notice

You can correct your input before submitting the order at any time by pressing the Delete key. We will inform you on the way through the process of further corrections. The ordering process you can stop completely at any time by closing the browser window.

2. PRIVACY POLICY

2.1 General

Your personal information (eg title, name, address, e-mail address, telephone number, bank details, credit card number) is processed by us in accordance with the provisions of the German data protection law. The following rules inform you about the nature, scope and purpose of collection, processing and use of personal data. This Privacy Policy applies only to our Web sites. If you are directed via links on our pages to other pages, please inform yourself there over the handling of your data.

2.2 inventory data

2.2.1 your personal information to the extent necessary for the establishment, content or change of status (inventory data) is used only for order processing. Thus, for example, must to deliver the goods, your name and address will be forwarded to the suppliers of goods.

2.2.2 Without your express consent or without legal basis, your personal data will not be shared outside of contract management to third parties. After completion of your contract processing data for further use will be blocked. After the tax and trade legislation this data will be deleted unless you have expressly consented to the further use.

2.3 Information about cookies

To optimize our website we use cookies. These are small text files that are temporarily stored in your computer's memory. These cookies are deleted when you close your browser. Storing cookies, you can prevent by selecting "Block cookies" in your browser settings. However, this can affect functional restrictions on use of our website.

2.4 Social Plugins Facebook

We use social plugins from facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. The plugins are identifiable by the Facebook logo or the phrase "Facebook Social Plugin". If you, for example, the "Like" button clicking or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there. Furthermore, Facebook makes your preferences for your Facebook friends in public. If you are logged in to Facebook, Facebook can assign to our site your Facebook account call directly. Even if you are not logged in or have not a Facebook account, your browser sends information (eg what website you have called your IP address) will be stored by Facebook. Details on how to deal with your personal data by Facebook and your related rights please see the privacy policies of Facebook: http://www.facebook.com/policy.php. If you do not want Facebook to information collected through our Web sites you about associating your Facebook account, you must log out before you visit our website on Facebook.

2.5 Newsletter

When registering for our newsletter, your e-mail address for advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time, please contact us. Your email will not and 3 people more Where.

2.7 information

Under the Federal Privacy Act, you have a right to free information about your stored data, and the right to rectify, block or delete such data. Questions, you can, for example, provide the following e-mail address: kontakt@jdmheart.com

3. SHIPPING

3.1 Shipping

The Shipping with Hermes, DHL or UPS. Packing and shipping rates are already calculated. We Ship Worldwide. Fals your address is not available, please contact us by e-mail.

We have warehouses in the United Kingdom (London) and Germany (Romans Mountain), if your desired goods are in stock UK, the delivery time is about 5-8 business days (after payment) within Germany.

Shipping fees include handling and packing fees as well as postage costs. We can not group two distinct orders always be consolidated, and the shipping costs will be calculated separately for each order.

Check Items bevore signing for package! We are not responsible if you received and signed for damaged item! In this case responsible is post company. If you did sign for it, we cannot receive insurance for the package. We cannot accept it back in this case! So please check the item bevore you sign for it! 

Your items are well-protected.

4. RETURNS

You have the right to cancel within 14 (fourteen) days of this Agreement and return of your deposit product, and you must follow the rules listed below:

4.1. To keep the revocation period it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.

4.2. The cancellation period is 14 (fourteen) days from the date on which you or a third party named by you, the goods have taken physical possession of.

4.3. To exercise your right of cancellation, you must provide us with a clear explanation of your decision (why you want to withdraw from this contract) information:

By post - send us a written letter - JDM Heart Performance, Carl Benz Str. 16a, 67105, Schifferstadt, Germany; Or call us at: +49 (0) 163 8902797

4.4. All New goods must be in their original packaging are, and must not use / used (built-in), or be damaged.

Please note that Come Back goods are checked by us, Fals which is damaged or such other uses / used, in part, the repayment amount will be forfeited.

4.5. Goods which are processed for you particular - are considered special order and are excluded from any form of revocation or withdrawal (Zb cylinder head or Ansaugbrucke with special processing, etc.). We do not take back engines or gearboxes when the buyer or other 3 person have opened it or changed in any way. We do not accept returns on Electronic parts (Like ECUs oder der Electronic devices).

4.6. Used parts (engines, transmissions, etc.) are excluded from any form of revocation or withdrawal. Please contact us before you buy a second-hand goods.

4.7. All New Car rims are excluded from any form of revocation or withdrawal. Contact (before you buy rims) only with us if you have problems or something is not clear. You need to know yourself what wheels you want (design) and what you need (width, bolt pattern, ET, diameter).

4.8. Also all kinds redemptions excluded due to registration difficulties.

4.9. We are not responsible if you ordered the wrong goods, excluding any form of cancellation or redemption in this case. If we have supplied incorrect goods (Eg. You bought gasket for Nissan, but get Pistons for Honda), then you must contact us and ship them back (in this case, shipment we accept and receive return form) and we will send you the right goods.

At all other redemptions, the cost of returning the customer bears. Return tickets or return label, we do not use.

4.10. Please present with the mission of the delivery note / invoice copy when all returns.

4.11. If we return approved / accepted, you need the goods promptly and in any event no later than five (5) days to send back to us or passed.

4.12. If you have followed all of the above rules, you have the right to withdraw from this contract and return it!

4.13. The seller has the right to withdraw from this contract at any time if the item is not available and we can no longer obtain it.

4.14. If, after the conclusion of the contract, it is found that the price of the purchased item(s) has increased by more than 10%, the seller has the right to withdraw from this contract.

4.15. restocking fee. If you are outside of point 4.2. If you want to return goods under the rules described and we accept
them, or you want to return goods that were ordered especially for you or For unwanted items -
a 10% restocking fee will be charged.

If we return approved / accepted and return goods you getting back / get, then all payments that we receive from you (except the payments which will be forfeited for beschadingungen (fals something there), etc.) is not later than 2 (two ) days repaid. For this repayment we use the same method of payment, which you used in the original transaction.

We may refuse reimbursement until we have received the goods back.

4.16 Guarantee Returns - If the manufacturer issues a warranty for the product, we are not responsible for that warranty ourselves. The purpose of the buyer is to observe the terms of the warranty and contact us or the manufacturer in the event of a defect. The procdeure of warranty depends on the warranty event and the product itself. 

When problems we always try to find the best solution!